Organizational Behavior For Management

Submitted by: Jone L. Pearce

Suggested text:

Powerpoint:

Section: Introduction. Hiring

Reading 1: Pearce, Organizational Behavior, Chs 1 (Organizational behavior is useful), 2 (Why managers?), & 3 (How to hire)

Reading 2: Groysberg, Nanda, & Nohira, The risky business of hiring stars

Section: Managing Workplace Emotions

Reading 1: Whetton & Cameron, Developing Management Skills,  Ch. 1 (Skill Assessment and Skill Learning) & Appendix I Scoring Keys

Reading 2: Pearce, Ch. 4: Making sense of feelings at work

Section: Performance Management

Reading 1: Pearce, Ch. 5: Managing performance

Reading 2: Kohn, Why incentive plans cannot work

Reading 3: Luthans & Stajkovic, Reinforce for performance: The need to go beyond pay and even rewards

Case 1: The Cat Is Out of the Bag: KANA and the Layoff Gone Awry (A)

Section: Incentives and High Performance Cultures

Reading 1: Pearce, Ch. 6: Managing incentives

Reading 2: Pfeffer, Seven practices of successful organizations

Reading 3: Eisenhardt, Speed and strategic choice: How managers accelerate decision making

Section: Leadership and Teams

Reading 1: Goleman, Boyatzis, & McKee, Primal Leadership

Reading 2: Boleman & Deal, Reframing Leadership

Reading 3: Thompson, Making the team, Ch 1 (The basics of teamwork) & 2 (Team performance and productivity

Case 1: Southwestern Airlines (A)

Section: Power and Influence

Reading 1: Pfeffer, Understanding power in organizations

Reading 2: Keys & Case, How to become an influential manager

Reading 3: Cialdini, Harnessing the science of persuasion

Section: Conflict and Negotiation

Reading 1: Eisenhardt, Kahwajy, & Bourgeois, How management teams can have a good fight

Reading 2: Ury, Brett, & Goldberg, Getting disputes resolved, pp. 3-19: Three approaches to reolving disputes: Interests, rights, and power

Reading 3: Rackham, Negation, Reading 5-4, pp 169-181: The behavior of successful negotiators

Section: Managing Change

Reading 1: Tushman & O'Reilly, Ambidextrous organizations: Managing evolutionary and revolutionary change

Reading 2: Kanter, Leadership for Change: Enduring skills for change

Reading 3: Jick, Note on the recipients of change

Case 1: Intermountain Health Care Case